COVID-19 Response and Prevention
These are unprecedented times in which we are experiencing quickly changing guidelines and recommendations. Together we are confronting the COVID-19 pandemic and it is more important than ever to take care of one another and be diligent and wise in our daily activities. It is always the East Sacramento Concierge's mission to provide a healthy and safe office where patients and staff are comfortable and secure.
However, we realize that in times of heightened concern and risk levels, additional measures must be taken to ensure a welcoming and sanitized environment. A critically important part of that means adhering, unequivocally, to the behavioral and infection prevention guidelines that have been strongly recommended by the nation’s health care experts.
The East Sacramento Concierge team takes our role as your trusted health care partner seriously. It is certain that our nation — Orange County included — will experience more cases of infection in the days and weeks ahead. We have an exceptional health care team, protocols, and strategies to help our clients stay healthy during this time.
We want to make sure our patients, staff, and their families and caregivers remain informed of the measures the Center has taken to ensure all of our continued health and safety. As guidelines, recommendations, and requirements change, we will continue to keep this page updated, so please check back often to see the latest information.
1. WE ARE OPEN
The East Sacramento Concierge is an essential service. Rest assured that we are still open and serving our patients as always in this exceptional time of need. Barring a government order of closing health care facilities, we will continue to remain open.
2. SCREENING FOR ALL PATIENTS AND VISITORS
As of October 2021, we are screening all patients and visitors at entrances to East Sacramento Concierge patient care areas. Anyone seeking to enter will be checked for fever and asked basic questions about symptoms and recent activity.
The following questions will be asked:
Have you traveled outside of the US in the past two weeks?
Have you had a DRY cough? (No mucous)
Have you recently had a fever over 102⁰?
Have you recently had a sore throat?
Are you experiencing any respiratory symptoms (shortness of breath)?
Have you been in contact with anyone experiencing these symptoms?
3. KEEPING OUR OFFICE SAFE
We want to make sure you have been informed that we have taken all the necessary recommended measures to assure that our facility and staff are safe.
In addition to the pre-existing measures, the East Sacramento Concierge is committing to:
Providing additional hand sanitizers throughout the office
Increasing frequency of disinfection in public places
We require that all employees thoroughly wash their hands before & after each appointment
We are in contact with the Centers for Disease Control and Prevention (CDC) to receive real-time information that ensures all actions we’re taking are approved and based on their recommendations
We are stepping up professional deep-cleaning of each location during closed business hours
Several times a day, East Sacramento Concierge staff will wipe down all public surface areas
All team members who are sick are required to stay home
4. STAY IN TOUCH
For any and all concerns, don’t hesitate to reach out at (866) 751-2710.
Sincerely, Dr. Schonze Del Pozo, MD and the entire East Sacramento Concierge Staff